Srivelan Groups respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and handle your data when you use our website or services.
INFORMATION WE COLLECT
We may collect the following information when you use our website or services:
• Name
• Phone number
• Email address
• Address (for billing or delivery)
• Order and transaction details
We do not collect or store your card details, UPI PINs, or banking passwords.
HOW WE USE YOUR INFORMATION
Your information is used only for:
• Processing your orders and payments
• Contacting you regarding your purchase or enquiry
• Providing customer support
• Improving our services and website
We do not use your data for any misleading or unauthorized purposes.
PAYMENT INFORMATION
All payments are processed through secure third-party payment gateways.
• We do not store your payment credentials
• We only receive payment confirmation status from the gateway
• Payments are handled as per the security standards of the payment provider
COOKIES
Our website may use cookies to improve your browsing experience and understand how users interact with the website.
You can disable cookies in your browser settings if you prefer.
SHARING OF INFORMATION
We do not sell or rent your personal data.
We may share information only when necessary:
• With payment providers to complete transactions
• With delivery services to fulfill orders
• If required by law
DATA SECURITY
We take reasonable steps to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
CHILDREN’S PRIVACY
Our services are not intended for children under 18. We do not knowingly collect data from minors.
CHANGES TO THIS POLICY
We may update this policy when needed. Updates will be posted on this page.
